SMS Terms

When you tick the service-texts box on a quote request, on the sign-up link or emailed agreement your representative sends you, or tell our representative at your door, you agree to receive text messages about your quote and your service from SolarShyne: setting up your free property visit, visit reminders, a heads-up when the technician is on the way, and a note when your photo report is ready.

Message frequency varies with your service — a few messages while we set up your quote visit, then typically 2 to 4 messages around each visit, and none in between. Message and data rates may apply. Consent is not a condition of purchase; you can have service without texts and we will email you instead.

Consent language shown at opt-in (version 2026-11-v2): “I agree to receive text messages from SolarShyne at the mobile number provided about my quote and my service — setting up my free property visit, visit reminders, technician on-the-way alerts, and when my photo report is ready. Consent is not a condition of purchase. Message frequency varies (typically 2–4 per visit). Message and data rates may apply. Reply STOP to cancel at any time, HELP for help. See our Privacy Policy and SMS Terms at solarshyne.com/privacy and solarshyne.com/sms-terms.”

Marketing texts — seasonal offers, referral rewards, plan savings — are a second, separateopt-in. We never send them on the strength of the service-texts box alone, and we never send them to anyone who has not opted in. Message frequency varies, at most a few per month. Message and data rates may apply. Consent is not a condition of purchase.

Consent language shown at opt-in (version 2026-11-v1): “I agree to receive recurring marketing and promotional text messages (offers, seasonal reminders) from SolarShyne at the mobile number provided. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to cancel at any time, HELP for help. See our Privacy Policy and SMS Terms at solarshyne.com/privacy and solarshyne.com/sms-terms.”

Reply STOP to any message from us and you will receive one final confirmation text and nothing further from that program. You can also reply STOP ALL to leave every program, tell your technician, or message us from the customer portal. Stopping texts never affects your service or billing — those messages continue by email.

Reply HELP to any message for program information, email hello@solarshyne.com, or use the contact page. Our support hours are Monday to Saturday, 8 am to 6 pm Central.

Messages are delivered through standard US carriers and short or 10-digit long codes. Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, T-Mobile, Verizon and their affiliates; availability may vary.

We use your mobile number only to send the messages you opted into and to respond to you. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent are not shared with any third party, except the messaging provider that delivers our texts and only for that purpose. See our Privacy Policy for everything else we collect and how we use it, and our Terms of Service for the service itself.